AWS outage knocks Coinbase Exchange offline for two hours

Coinbase Exchange faced a service outage for more than two hours after an Amazon Web Services problem disrupted parts of its platform. 

The exchange status page said some users could not transact on Exchange, while others faced slower service during the incident.

Coinbase later linked the disruption to an AWS outage and said its team was investigating. It also directed users to the AWS service status page for more information. The exchange told customers, “Your funds are safe,” as the trading disruption continued.

AWS data center issue drives the disruption

Reuters reported that AWS was working to restore normal temperatures at a North Virginia data center after overheating disrupted some services. AWS said a related power loss affected some hardware, and services tied to the affected facility could see service impairments.

AWS also said it shifted traffic away from the affected Availability Zone for most services. The company said it had made “incremental progress” in restoring cooling systems, but recovery had moved slower than expected.

Moreover, a related crypto.news report from October 2025 covered a separate AWS outage that left Coinbase users unable to access accounts or complete trades. That report also said AWS downtime reached other platforms, including Robinhood, Snapchat, Reddit, and Xbox Network.

Another crypto.news opinion article later said the 2025 AWS outage showed how many web3 services still depend on a few large cloud providers. The latest Coinbase disruption brings that question back into focus, even though the exchange said customer funds stayed safe.

Traders watch for full recovery

The main concern for users was access. During outages, traders may miss orders, face delayed execution, or lose the ability to manage open positions. Coinbase did not report a fund security issue on its status page during the incident.

The outage also raised fresh questions about how much major crypto platforms depend on centralized cloud infrastructure. Coinbase relies on live access for trading, account services, and order activity, so even short downtime can disrupt users during active market hours.

Coinbase has faced cloud-related disruption before. In November 2025, the company published a postmortem on an October AWS incident and said AWS failures had affected its ability to scale, monitor systems, and keep services available.